Privacy Policy

Last Updated: January 1, 2026

Desert Crown Remodeling ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or use our remodeling services in Las Vegas, NV and surrounding areas.

1. Information We Collect

When you interact with our website or request our services, we may collect the following personal information:

• Name — so we can address you properly and manage your service request
• Phone number — so we can contact you regarding your inquiry or appointment
• Email address — for sending estimates, confirmations, and follow-up communications
• Property or service address — to provide accurate estimates and dispatch our team to the correct location
• Service details — information you provide about the work you need, including descriptions and preferences submitted through our contact forms

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, and pages visited. This data is used solely to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and service requests in a timely manner
• To provide estimates, schedule appointments, and deliver our remodeling services
• To communicate with you about your project, including updates and follow-ups
• To improve our services, website functionality, and customer experience
• To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers — We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (for example, scheduling software or payment processors). These parties are obligated to keep your information confidential.
• Legal requirements — We may disclose your information if required to do so by law, court order, or governmental regulation.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you.
• Correction — You may request that we correct inaccurate or incomplete information.
• Deletion — You may request that we delete your personal information, subject to certain legal exceptions.
• Opt out — You may opt out of receiving marketing communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Desert Crown Remodeling
• 3380 East Sahara Avenue, Las Vegas, NV 89104
• Phone: (775) 402-5206
• Email: info@desertcrownremodeling.com

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.